Customer Care Header

Customer Care

Environment of Care Products

|
<p>It is recommended that all high-touch surfaces be routinely cleaned and disinfected between uses, or anytime they become visibly soiled. The use of PDI's Sani-Cloth® brand disinfecting wipes are generally safe on computer keyboards and mice, however they are not intended for use on touchscreen monitors. PDI's <strong>Easy Screen®</strong> Cleaning Wipe was specifically developed for use on touchscreen equipment, and PDI performed extensive testing on touchscreen materials to confirm compatibility. Its 70% IPA formula is the most referenced formula in equipment manufacturer's instructions for use. <strong>Easy Screen</strong> wipes are also compatible with polycarbonate, glass, aluminum silicate, acrylic, stainless steel and more! [Cleaning the screen of your mobile device with a wipe containing alcohol may reduce the lifespan of any anti-fingerprint coating. Please check your device manufacturer’s cleaning instructions.]</p>
<p>70% IPA is the most compatible formulation for sensitive touch screen equipment in healthcare. It is the most referenced formula in equipment manufacturer’s instructions for use. PDI has performed extensive compatibility work on touch screen materials and equipment to confirm compatibility. <strong>Easy Screen</strong> wipes are compatible with polycarbonate, glass, aluminum silicate, acrylic, stainless steel and more! [Cleaning the screen of your mobile device with a wipe containing alcohol may reduce the lifespan of any anti-fingerprint coating. Please check your device manufacturer’s cleaning instructions.]</p>
No personal protective equipment is required; however, we recommend that you follow your facility’s protocol on wearing gloves in clinical settings.
For hard, nonporous food contact surfaces, it is recommended to use a no-rinse sanitizer per the FDA Food Federal Code Regulatory Citation: Title 21 Code of Federal Regulations Section 178.1010(b), such as Sani-Professional® Brand Sani-Wipe® No Rinse Hard, Non-Porous Surface Sanitizing Wipes.
<p>Yes. <strong>Sani-Cloth®</strong> Bleach Germicidal Disposable Wipes are effective against 50 clinically relevant microorganisms, including Clostridium difficile spores and Norovirus.</p>
<p>For our EPA-regulated products, such as Sani-Cloth® brand products, room temperature is defined as an average temperature of 25◦ C (77◦ F) and within a temperature range of 15◦ C to 30◦ C (59◦ F to 86◦ F). For our FDA-regulated products, such as Prevantics® brand products, ""controlled room temperature"" indicates a temperature maintained thermostatically that encompasses the usual customary working environment of 20◦ C to 25◦ C (68◦ F to 77◦ F). SOURCE: USP 36-NF 31 General Notices and Requirements (August 1, 2013 First Supplements) Section 10.30.50. Room Temperature - ""Room temperature"" indicates the temperature prevailing in a working area. Section 10.30.60. Controlled Room Temperature</p>
<p>All of PDI's Sani-Cloth® brand products are EPA-Registered. <strong>Sani-Cloth</strong> AF3 Germicidal Disposable Wipes (EPA reg number 9480-9), Super <strong>Sani-Cloth</strong> Germicidal Disposable Wipes (EPA reg number 9480-4) and <strong>Sani-Cloth</strong> Bleach Germicidal Disposable Wipes (EPA reg number 9480-8) have an efficacy claim against Mycobacteriua (i.e. Tuberculosis), qualifying these products as intermediate-level disinfectants. Each product exceeds the CDC's recommendations for cleaning and disinfection in healthcare facilities. <strong>Sani-Cloth</strong> Plus wipes (EPA reg number 9480-6) and <strong>Sani-Cloth</strong> HB wipes (EPA reg number 61178-4-9480) do not have an efficacy claim against Mycobacteria, which makes these products as low-level disinfectants./p>
<p>The contact time (also referred to as "treated time") listed on the <strong>Sani-Cloth</strong> product label is the total amount of time that it takes to inactivate ALL of the microorganisms listed on the product label. This time is typically referred to in minutes, and should be communicated to staff members that are utilizing the disinfectant. In most instances, the overall contact time listed on the product label will be achieved with one wipe. In certain geographies and also in settings where temperature, relative humidity, and air changes may vary, it is possible that the surface may not remain visibly wet. However, as long as the "treated" surface remains undisturbed for the contact time listed on the product label additional wiping would not be required to achieve the recommended contact time.</p>
<p>For all <strong>Sani-Cloth</strong> Germicidal Disposable Wipes, the expiration date is stamped directly on the product. <strong>Sani-Cloth</strong> AF3, Super <strong>Sani-Cloth</strong>, <strong>Sani-Cloth</strong> Plus and <strong>Sani-Cloth</strong> HB products have a shelf life of 24 months from date of manufacture. Sani-Cloth Bleach wipes have a shelf life of 11 months from date of manufacture. Please NOTE: Product can be used until the expiration date, even after being opened. </p>
For all <strong>Sani-Cloth</strong> products, according to the label instruction the use of gloves or other PPE is not required to handle the product, particularly in non-clinical settings. Therefore, the routine use of PPE is not required unless potentially infectious blood or bodily fluids are present. If bloodborne pathogens are present, such as HIV, HBV, and HCV, follow label instructions. You should, however, wear PPE as appropriate in accordance with your facility exposure control plan. Also, in compliance with good industrial and health hygiene, you should wear gloves when cleaning and disinfecting in a patient setting.
<p><strong>Sani-Cloth</strong> wipes are available in EPA-Registered formulations that are approved and labeled for use on hard, non-porous toys. The products clean and disinfect in a one-step process, unless visibly soiled. Once disinfected, toys should be rinsed with potable water (tap water) to remove any residue and allowed to air dry. According to the Association for Professionals in Infection Control and Epidemiology (APIC), the recommended procedure for disinfecting toys is "Toys should be cleaned/disinfected between patients, especially those that are visibly soiled, mouthed, or used by patients in isolation. Toys should be washed thoroughly; disinfected with a non-toxic, low-level disinfectant and air dried completely." Infection control experts recommend only washable toys for sharing. Stuffed animals and toys that cannot be cleaned and disinfected should not be shared. SOURCE: APIC Text of Infection Control and Epidemiology, Chapter 39, p. 14-15, Association for Professionals in Infection Control and Epidemiology, 2011. www.apic.org"</p>
<p>Most <strong>Sani-Cloth</strong> brand products can be shipped via air transportation. Super <strong>Sani-Cloth</strong> wipes and <strong>Sani-Cloth</strong> Plus wipes cannot be shipped by air due to shipping regulations. These products are shipped via ground transportation only. </p>
<strong>Sani-Cloth</strong> Germicidal Disposable Wipes DO NOT contain any ingredients listed as a carcinogenic by the National Toxicology Program (NTP), American Conference of Governmental Industrial Hygienists (ACGIH), and Occupational Safety and Health Administration (OSHA). This applies to ALL <strong>Sani-Cloth</strong> products, including Super <strong>Sani-Cloth</strong>, <strong>Sani-Cloth</strong> AF3, <strong>Sani-Cloth</strong> Bleach, <strong>Sani-Cloth</strong> Plus, and <strong>Sani-Cloth</strong> HB brands. To register any disinfectant product with the US Environmental Protection Agency (EPA), the manufacturer is required to provide the EPA with the product's manufacturing process, active and inactive ingredients, efficacy, chemistry, toxicity, and information about relevant impurities. The EPA conducts a thorough review of these materials and product's ingredients. The agency would not register any product if it contained carcinogens without requiring relevant label warnings (40 CFR 156.10(g)(7)). As such, <strong>Sani-Cloth</strong> Germicidal Disposable Wipes do not contain carcinogenic label warnings."

Interventional Care Products

|
The back and forth strokes provide friction which allows for deeper penetration of the antiseptic into the cracks and fissures of the skin in the epidermia.
<p>No. <strong>Prevantics</strong> contains both 3.15% Chlorhexidine Gluconate and 70% Isopropyl Alcohol which should be left on the skin to provide persistent antimicrobial activity.</p>
<p>Not necessarily. If clinicians follow all existing infection prevention and control measures for CLABSI prevention, such as hand hygiene, use of personal protective equipment, use of chlorhexidine-based skin antisepsis, etc. then the use of an alcohol impregnated cap may not be clinically indicated. This would be evaluated by ongoing surveillance of CLABSI rates.</p>
An occlusive dressing is a non-permeable dressing, which means that no air or moisture can penetrate in or out. A semi-occlusive (semi-permeable, transparent) dressing allows the wound to "breathe" (air can penetrate in and out) but at the same time, protects the wound from outside liquids. Commonly used dressings in vascular access are semi-occlusive, transparent dressings.
Dry sites are areas where there are no skin folds, such as the abdomen and forearm, and no evidence of moisture caused by diaphoresis. Wet sites are areas with skin folds, such as the groin area, under arms, and under breasts, as well as areas that may be moist due to diaphoresis.

Patient Care Products

|
Yes. <strong>Sani-Hands</strong> wipes are registered as an over-the-counter drug with the FDA. It follows the FDA tentative monograph for alcohol-based hand sanitizers.
<strong>Sani-Hands</strong> wipes have a 24 month expiration date from the date of finished product manufacturing.
<p>The contact time for product efficacy is 15 seconds. </p>
"The following PDI products are considered hypoallergenic: - Hygea® Premium Multi-Purpose Washcloths (SKU J14143) - <strong>Hygea</strong> Multi-Purpose Washcloths (SKUs J22750, J14108, J21396, U12095) - <strong>Hygea</strong>Flushable Personal Cleansing Cloths (SKU A500F48) - Nice 'n Clean® Baby Wipes, Unscented (SKUs Q70040, M233XT) - <strong>Nice 'n Clean</strong> Baby Wipes, Scented (SKUs Q23440, M225XT) - <strong>Nice 'n Clean</strong> Newborn Baby Wipes (SKU Q387S40)"
No. All <strong>Nice 'n Clean</strong> Baby Wipes are paraben-free.
Yes. Parabens used in small amounts are commonly found in preservative systems for many medical and pharmaceutical grade products, and common cosmetic products, such as shampoos and conditioners.

Sales & Distrubtion

|
<p>To obtain your local PDI Sales Representative's contact information, please click the "Customer Care" button and then "How to Buy". When prompted, enter your facility type and zip code. You can also click on the "Contact" button to have a PDI Representative contact you. </p>
<p>Yes. PDI has a number of Medical Science Liaisons on staff to help answer questions as well as help facilities identify best practices for improving outcomes and reduce the incidence of Healthcare-associated Infections. Medical Science Liaisons are also available to deliver clinical education, as appropriate, as well to our valued customers and partners. </p>
<p>PDI does distribute some products to countries outside of the United States. For more information, please contact customer care at 1-800-999-6423.</p>
Yes. PDI's Medical Science Liaisons can deliver a variety of continung education programs for nursing personnel onsite at your facility. To learn more about offerings, please contact your local Medical Science Liaison via customer care at 1-800-999-6423.

About PDI

|
<p>Professional Disposables International, Inc., commonly known as PDI, Inc., was founded in 1977 as the healthcare division of Nice-Pak Products, Inc. and, in 2007, was established as a separate entity. For more information on the history of PDI, please visit the<a href="http://www.pdihc.com/about"> "About"</a> section of the website. </p>
<p>PDI is an affiliate of Nice-Pak Products, Inc., global leader in wet wipe products. PDI Healthcare is a division of PDI, Inc., which also includes PDI Contract Manufacturing and Sani-Professional businesses. For more information, visit <a href="http://www.wearepdi.com"> www.wearepdi.com</a></p> For more information about Nice-Pak, visit <a href="http://www.nice-pak.com"> www.nice-pak.com</a>.</p> For more information about Contract Manufacturing, visit <a href="http://www.pdicontract.com/drupal7/">www.pdicontract.com/drupal7/</a></p> For more information about Sani-Professional, visit <a href="http:www.saniprofessional.com">www.saniprofessional.com<a/></p>
<p>No. PDI is a privately held, third generation, family-owned company and is therefore, not publicly traded. For more information on the history of PDI, please visit the <a href="http://www.pdihc.com/about">"About"</a> section of the website. </p>